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Friday, February 4, 2022

Revit Performance Email and Support

Are you having performance issues in Revit? Autodesk has a special email you can use to share your findings and even the model. This is the topic of today's post...


keep reading to learn more...

Revit Performance Issues Support

The folks in the factory, i.e. the Revit development team, are always looking for ways to improve Revit performance. Given the complexity of the software, novel ways of using it, and the multitude of add-ins there are limitless possible things that can cause performance issues. If Autodesk nevers hears about them they cannot do anything.

If your project is experience performance issues, let Autodesk know...

  • Revit Performance email: revitperformance@autodesk.com

General Support

Of course, this is not a general support resource. If your links keep unloading or your family won't load, that is where your Autodesk reseller or Autodesk support come in.

Autodesk Support is accessed from your Autodesk account portal, as shown in the two images below...




What is a performance issue example

I would say, performance degradation relative to a project of similar complexity or the same project recently, such as open times, orbiting/navigation, element selection delays, command initiation delays, modify type properties, etc.



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